Absolute best customer service!! I cannot believe how smooth Chuck Jones made this process from start to finish. Buying a house when you’re not even in the state should have been the most stressful process, but thanks to Chuck this was not the case!!! I will recommend the Jones Team to everyone I know!!

-Dusty B.

Amazing service and customer care!! Chuck Jones was my contact lead who was incredibly patient with all questions and concerns! Very knowledgeable and thorough! Nate Russ was also another awesome team member who supported my underwriting process! Trustworthy, kind, supportive service with my 1st time homebuyer journey. Chuck was even present at my closing with baked goods:-) BEST EXPERIENCE!!

-CraShanta E.

When my husband and I initially started on the home buying journey, we were lost and uncertain of the possibilities, affordability, and where we stood for qualification. Luckily, when we reached out to The Chuck Jones Team, it was like magic. Chuck and Jennifer were able to recommend the most appropriate loan product for our needs and we had a pre-qualification letter in hand very quickly, which literally opened doors. They not only walked with us through the process, answering questions and educating us along the way but made sure to get to know as people, not a loan number or value. This made us feel much more comfortable trusting them to have our best interests in mind as we purchased our largest and most beloved investment. We encountered some hurdles during the process to reach closing, but each time they were able to pull from their extensive wealth of knowledge and vast resources to make our dreams a reality. We are now coming up on our two year anniversary in our home and find it’s true, SWBC and The Chuck Jones team really do finance dreams.

-Megan W.